Client Feedback
What Clients Have Said
Feedback from individuals, businesses, and institutions who have worked with tabulaxxes on financing matters in Malaysia.
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Feedback from Recent Engagements
"We were refinancing a commercial property in Petaling Jaya and needed someone to go through the facility letter carefully before signing. The advisory note was thorough — three clauses we hadn't properly understood were flagged, and one was amended before drawdown. The fee was fair and the turnaround was quick."
Lim Tze Wei
Business Owner · Petaling Jaya
March 2025
"For our working capital term loan, we needed someone to handle the full document suite and manage the conditions precedent process. The team at tabulaxxes ran the closing cleanly — one of the more orderly financings we've done. The closing memorandum was also genuinely useful when our CFO needed to brief the board later."
Siti Rohana Abdul Razak
CFO · Manufacturing Sector · Shah Alam
February 2025
"As a fintech with a digital financing product, we needed a law firm that understood both the product design side and the regulatory requirements under BNM's responsible financing guidelines. tabulaxxes's programme advisory has been the steadiest part of our compliance infrastructure. The quarterly briefings save us hours each quarter."
Rajesh Nair
Head of Compliance · Fintech · Kuala Lumpur
April 2025
"We purchased a shophouse in Kepong with a bank financing arrangement and engaged tabulaxxes to review the facility letter. The advisory note explained the cross-default clause and the assignment of rental income in a way that was actually clear to a non-lawyer. We went into signing feeling informed about what we'd agreed to."
Wong Hui Ling
Property Investor · Kepong
January 2025
"Our project financing required intercreditor documentation between two lenders — a fairly involved piece of work. tabulaxxes coordinated with both parties' legal teams without drama. The transaction closed on schedule, which was a relief. I'd note that timelines depend partly on how responsive the bank solicitors are, but the team kept things moving on their end."
Zul Aizat Harun
Development Director · Property Developer · KL
March 2025
"We received a BNM supervisory letter and needed considered legal support in preparing the response. The team was calm and methodical about it — they helped us understand what the query was actually asking, and prepared a response that was proportionate and well-organised. We'd been anxious; the engagement was reassuring."
Nora Kamaluddin
Group Compliance · Licensed Finance Co.
February 2025
Engagement Accounts
Three Engagements in Detail
A retail investor had received a facility letter for a RM 1.2m home financing arrangement from a domestic bank. Two guarantees were required from family members, and the facility included a clause on early repayment penalties that was not clearly explained in the bank's summary. The client wanted to understand the full obligations before signing.
The loan documentation advisory was engaged. The facility letter, charge document, and two guarantee instruments were reviewed over three working days. The advisory note explained the early repayment structure, the scope of the guarantors' obligations, and two further clauses — relating to property insurance assignment and cross-default — that the client had not been aware of. A letter proposing one amendment was prepared and sent to the bank.
The bank accepted the proposed amendment to the early repayment clause within four working days. The client signed the documentation and drew down the facility the following week, having received a clear account of what the financing required. The guarantors also received a brief written summary of their exposure before signing.
"We went into the signing knowing exactly what we had agreed to. That was what we needed."
— Client, home financing engagement, Kuala Lumpur
A manufacturing company in Selangor was refinancing an existing RM 4.5m term loan from one bank to another, taking the opportunity to consolidate two facilities. The new facility required a full set of security documents, a debenture over the company's assets, and the release of existing security by the outgoing lender. Timing was important — the existing facility had a maturity date approaching.
The corporate financing engagement was taken on. tabulaxxes coordinated with the new bank's solicitors on the facility agreement and debenture documentation, managed the conditions precedent checklist, and handled correspondence with the outgoing lender's solicitors on the release of existing security. A step-by-step transaction plan was shared with the client's finance team at the outset.
The transaction closed on time — five days before the existing facility's maturity date. The closing memorandum set out the new security structure and the ongoing covenant obligations under the consolidated facility. The company's CFO used this document to brief the board on the revised financing arrangement without requiring a separate legal consultation.
"The closing was orderly and on schedule. That's all we needed."
— CFO, manufacturing company, Selangor
A digital lending platform was preparing to launch a new small business financing product and needed to confirm the regulatory approvals required, ensure the product terms complied with BNM's responsible financing requirements, and prepare clear customer-facing documents explaining the product. The compliance team had capacity constraints and needed external support with a consistent presence across quarters.
The regulatory programme advisory engagement was taken on. tabulaxxes reviewed the product design against the applicable BNM policy documents, identified two areas requiring adjustment before launch, and prepared customer-facing product disclosure documents. After launch, the quarterly regulatory briefings kept the compliance team informed of relevant developments — including a BNM consultation paper on digital credit scoring issued in the second quarter.
The product launched on its planned timeline with the regulatory adjustments incorporated. The engagement continued for three subsequent quarters. The compliance team reported that the quarterly briefings meaningfully reduced their research burden, and the standing advisory support meant that regulatory queries were addressed within a working day rather than scheduled as separate projects.
"Having tabulaxxes on the programme means our compliance team isn't working from a standing start each time a BNM document comes out."
— Head of Compliance, digital lender, Kuala Lumpur
Practice Record
Numbers from the Practice
6+
Years in practice
Established KL Sentral, 2019
340+
Engagements completed
Across all three service areas
4.7
Average client rating
Out of 5 across recent engagements
100%
Banking law focus
No other practice areas
Reach the Practice
Telephone
+60 3-2273 8194Address
Lot 4, Level 7, Plaza Sentral, KL Sentral
Office Hours
Mon–Fri 9am–6pm
Sat 9am–1pm
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